Frequently Asked Questions

You can enable our skills directly from the Alexa Skill Store or simply say: Alexa, open [skill name]. You can also find all our skills on our skills overview.

Our skills work on all Alexa-enabled devices — Amazon Echo, Echo Dot, Echo Show, Fire TV, and also in the Alexa App on your smartphone.

Yes, all our skills are free to use. Some skills offer optional premium features, but the core features are always free.

Depending on the title, our skills are available in up to five languages: German, English (US, UK, CA), Spanish, Italian and French. You can see the available languages on our skills overview.

You can rate any skill directly in the Alexa Skill Store. Open the Skill Store, search for the skill, and leave a review. We appreciate all feedback!

Our skills only store data necessary for the game experience, such as game progress and settings. We do not store personal data like names or email addresses. Details can be found in our privacy policy.

You can request deletion of your data at any time. Simply write to us via our contact form and let us know the skill in question. We will delete your data within 48 hours.

Yes, in most of our game skills you can reset your game progress. Simply contact us via the contact form and let us know the skill in question.

Bugs happen and we are grateful for every report! Write to us via the contact form and describe the issue as precisely as possible (which skill, what you said, what happened). We will take care of it as soon as possible.

The easiest way is via our contact form. You can also email us at info@kroegoor.com. We usually respond within 24 hours.